Zhang Yihan, Yuan Qinjian
[Objective]The rapid development of social media and social network has driven banks to embed different kinds of social stimuli in their websites to provide users with socialized services.Thus the factors that influencing users' acceptance of Internet banking in the era of social media may different from the traditional internet environment.This study focused on social media environment,explored the factors that may influence the users' intention to use Internet banking in social media era.[Methods]Used situational questionnaire to collect user data,used correlation analysis,multipled regression analysis and variance analysis to analyze the data.[Results/Conclusions]The results indicated that,in the era of social media,users' intention to use Internet banking was positively affected by perceived usefulness,perceived ease of use,website design,informational support,emotional support,subjective norm,specifically, subjective norm only had indirect impact on user's intention through perceived usefulness,whereas emotional support could only influence user's intention indirectly via website design.Both informational and emotional support positively affected website design.The results also suggested negative influence of perceived risk on user's intention to use Internet banking.