View About SERVQUAL in the Ethnic Areas in the University Library Service Quality Assessment of the Application and Improvement

View About SERVQUAL in the Ethnic Areas in the University Library Service Quality Assessment of the Application and Improvement

Zhao Qing;Ning Dehuang

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Journal of Modern Information ›› 2010, Vol. 30 ›› Issue (3) : 83-85.

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View About SERVQUAL in the Ethnic Areas in the University Library Service Quality Assessment of the Application and Improvement

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