Analysis of Influence Factors for Customer Satisfaction in WeChat Based on DEMATEL

Li Zhongqi, Jiao Jianhua

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Journal of Modern Information ›› 2018, Vol. 38 ›› Issue (12) : 114-119. DOI: 10.3969/j.issn.1008-0821.2018.12.018

Analysis of Influence Factors for Customer Satisfaction in WeChat Based on DEMATEL

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