大数据时代图书馆基于服务生命周期的客户关系管理研究

陈双飞

Study for Customer Relationship Management for Library Based on Service Life Cycle in Big Data Era

Chen Shuangfei

Journal of Modern Information . 2014, (5): 91 -93,1 . DOI: 10.3969/j.issn.1008-0821.2014.05.019