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娄策群, 李罗佶, 王雪莹
Research on Information Service Function of B2C E-commerce Platform Based on Kano Model
Lou Cequn, Li Luoji, Wang Xueying
现代情报 . 2021, (4): 26 -35 .  DOI: 10.3969/j.issn.1008-0821.2021.04.004