负面网络口碑中搜索引擎用户的持续使用行为研究——以“百度魏则西”事件为例
张敏, 唐国庆, 张艳
Research of Search Engine Users' Continuance Usage Behavior in the Context of Negative Electronic Word-of-Mouth——The Case of Baidu Wei Zexi Event
Zhang Min, Tang Guoqing, Zhang Yan
现代情报
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2017, (11): 51
-57,68
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DOI: 10.3969/j.issn.1008-0821.2017.11.009