负面网络口碑中搜索引擎用户的持续使用行为研究——以“百度魏则西”事件为例
张敏, 唐国庆, 张艳
Research of Search Engine Users' Continuance Usage Behavior in the Context of Negative Electronic Word-of-Mouth——The Case of Baidu Wei Zexi Event
Zhang Min, Tang Guoqing, Zhang Yan
现代情报 . 2017, (11): 51 -57,68 .  DOI: 10.3969/j.issn.1008-0821.2017.11.009