
读者满意度测评指标体系构建研究——以哈尔滨理工大学图书馆为例
任萍萍
读者满意度测评指标体系构建研究——以哈尔滨理工大学图书馆为例
Research on the Library Reader Satisfaction Evaluation System——Taking the Library of Harbin University of Science and Technology as an Example
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